LAST MODIFIED: August 2018
I. INFORMATION COLLECTED
Company and its third-party service providers may use a variety of technologies that passively or automatically collect information about how the Services are accessed and used, including your browser type, device type, operating system, application version, the pages served to you, the time you browse, preceding page views, and your use of features or applications on the Services, so that we can determine how to better tailor our content or enhance the Services.
Like many websites, we may use data files, or “cookies,” placed on a computer, mobile device, or other device that may be used to access the Services, to facilitate site navigation and to personalize your experience, including tailoring advertisements or offers likely to appeal to you, based on your interests, preferences, location, or demographic information.
If you would prefer not to accept cookies, you can change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; or set your browser to automatically not accept any cookies. However, please be aware that by doing so, some features and services on our Services may not work properly. Most of the Services we offer could not be made available if location data or information is not provided. Information will be collected from your mobile device, such as data related to the location of your device. If you do not wish for your location data to be collected or if we cannot identify your location or collect location data, then you will be unable to use the app. We may terminate your use of the Services if you prevent, or attempt to prevent, identification of your location or collection of location data in connection with the Services.
II. USE AND SHARING OF INFORMATION
Company uses the personal information
we collect about you for a variety of business purposes, including:
1. Responding to your questions and requests;
2. Providing you with access to certain services and features of the Services;
3. Scheduling and providing services related to scheduling home visit appointments, such as providing a list of Caregivers that are acceptable for an Agency’s patient’s needs for a particular home visit and providing notification of Agencies’ unscheduled available home visits to relevant Caregivers:
4. Obtaining payments for appointments;
5. Facilitating connections between Agencies and Caregivers;
6. Verifying your identity;
7. Communicating with you about your account and activities on the Services;
8. Sending notice of changes to Company’s policies;
9. Sending you content, advertisements, or offers that we think may interest you;
10. Improving or developing the Services and for internal business purposes;
11. Processing applications and transactions; and
An Agency or Caregiver may be regulated as a “covered entity” under the Health Insurance Portability and Accountability Act of 1996 as amended (“HIPAA”). When we store, process, or transmit “individually identifiable health information,” we do so as a “business associate” (as those terms are defined in HIPAA) of such Agency or Caregiver. We will therefore use appropriate and reasonable safeguards to prevent misuse or inappropriate disclosure of any such protected health information received or created on behalf of such Agency or Caregiver as covered entity. We further agree to limit the uses and disclosures of protected health information, based on the activities or services being performed by us as business associate, and subject to the other restrictions in this Policy. The parties otherwise agree to be bound by and incorporate herein the requirements set forth in Parts 160 and 164 of 45 CFR for the safeguarding of protected health information received by a business associate. The foregoing are subject to any separate or further business associate agreement (“BAA”) that Company as a “business associate” may enter into with you.
V. SECURITY OF YOUR INFORMATION
Company maintains reasonable safeguards to protect personal information, including PII and PHI, against loss, unauthorized use, disclosure or destruction and when transferring information for processing. Company follows accepted industry standards to protect personal information, including PII and PHI, during transmission to us and during storage by us. However, no electronic data transmission or storage of information can be guaranteed to be completely secure. Please note that we cannot ensure or warrant the security of any information that you transmit to us. Company is not liable for any breach of security or actions of third parties that result in disclosure of personal information, including PII or PHI. Company restricts authorized access to your personal information, including PII and PHI, to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. Our users as agencies or caregivers would be obligated to comply with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), as amended, with regard to the use and disclosure of protected health information; we are unaware of any user who does not, or has not undertaken to comply with HIPAA.
VI. CONTACT US